PRIVACY POLICY

Last updated: 21-02-2026

At Célesti, we highly value your privacy. In this Privacy Policy, we explain which personal data we collect, why we collect it, and how we protect it. We process personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who is responsible for your data?

Célesti / CelestiAmsterdam
Address: Blesboklaan 2, 1217 GJ Hilversum, The Netherlands
Chamber of Commerce number: 98896083
Email: info@celesti-amsterdam.com

We are the data controller for all personal data collected through our website.

2. What personal data do we collect?

We only collect data that is necessary for our services. This may include:

2.1 When placing an order

Name
Address details
Email address
Phone number (optional)
Payment information (processed via an external payment provider)
Order history

2.2 When creating an account

Login details (email address + password)

2.3 When contacting us

Name
Email address
Content of your message

2.4 Automatically collected data

IP address
Browser information
Cookie settings
Website behavior (via analytics)

3. Why do we process your data?

We use your personal data for the following purposes:

Processing and shipping your order
Customer service (questions, complaints, contact)
Creating and managing your account
Processing payments through our payment provider
Improving our website and services
Marketing purposes (if you have given consent), such as:
- Newsletter
- Personalized offers
Legal obligations such as administrative and tax requirements

4. Legal basis for processing

We process personal data based on:

Performance of a contract (such as your order)
Consent (e.g. newsletters, cookies)
Legitimate interest (anonymous statistics, security)
Legal obligation (administration)

5. With whom do we share your data?

We only share your data with trusted external parties that are necessary for providing our services, such as:

Shipping partners (PostNL, DHL, etc.)
Payment providers (e.g. Mollie, Klarna, PayPal)
Web hosting and webshop software providers
Email marketing software (only if you have given consent)
Analytics services (anonymized)

These parties process your data according to our instructions and never for their own purposes.

We never sell personal data to third parties.

6. Cookies and tracking

Our website uses cookies to function properly and to improve the user experience.
You can manage and adjust your cookie preferences through our cookie settings.

We use, among others: